My KustomersAbout My Kustomers
Keep every customer in the loop.
My Kustomers helps businesses manage what happens after a customer says yes.
From booking confirmation through updates, changes, delivery and feedback, the platform keeps the customer journey clear and organized in one place.
Why it exists
Too many customer jobs are managed across scattered messages, calls, notes and memory.
That can make it difficult for both businesses and customers to know:
- what was agreed;
- what happens next;
- whether something changed;
- when the work will be ready;
- whether payment has been recorded;
- whether the customer was satisfied.
My Kustomers brings those moments together.
Create a clear booking and give the customer an easy way to review what was agreed.
Send important booking updates through supported communication channels such as Email and optional WhatsApp.
Record reschedules, amendments and add-ons without losing the history of what changed.
Follow work from confirmation through fulfilment, delivery and completion.
Record agreed totals, deposits and subsequent payments while keeping the outstanding balance visible.
Collect private customer feedback after delivery and use the experience to improve future service.
Who it is for
My Kustomers is built for service businesses — from independent operators to growing teams — where the work continues after the customer places an order or agrees to a service.
Sell where you already sell.
My Kustomers helps manage what happens next.